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Shipping & Returns

SHIPPING

Standard Shipping On All Orders

With Standard shipping, items are sent out as they become available.

Standard Shipping

* 3 to 5 business days
* Items may be shipped by a variety of carriers
* Most items may be shipped to P.O. boxes and APO/FPO addresses
* Deliveries to Alaska, Hawaii, and P.O. boxes may take longer
* Deliveries to APO/FPO addresses may take up to 21 days
* Signature upon delivery required for shipments over $400

Shipping costs for orders from ALONGLEGACYJEWELRY.com depend upon the method and option you choose.

If you choose to group items into as few shipments as possible, you'll be charged for one regular per-shipment fee, as well as a per-item fee for each item in that shipment.

If you choose to ship items as soon as they become available, we'll charge you full per-shipment fees for each shipment as well as a per-item fee for each item.

Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.

 

How do I return an item?

PLEASE NOTE: Custom made jewelry, Group orders are or any jewelry purchased at Vendor shows, are NON-REFUNDABLE.  

Only items purchased from www.ALongLegacyJewelry.com will be accepted for returns according to the following policy.

  • Please email ContactUs@ShopAllj.com to get a RIN. 
  • Every product is satisfaction guaranteed and you may return it for an exchange or credit. 
  • All exchanges and/or credits must be sent back within 14 days of the delivery date. 
  • All returns/exchanges MUST be in sellable condition and include the original packaging. 
  • Only returns of merchandise purchased online can be returned to: www. ALongLegacyJewelry.com 
  • All merchandise purchased at a physical location are sold as final sale. No exceptions. 
  • All return credits are processed back to the original method of payment. 
  • Standard Return Shipping Pack the item(s) securely in the original product packaging, if possible.
  • Please include all paperwork and return packages to

                                         Angela Long Legacy Jewelry Co

                                         RETURNS DEPARTMENT RIN#_________

                                         749 St. Nicholas Ave APT 4F

                                         New York, NY 10031

  • Or request a return label, and one will be emailed out to the address on file, with the cost of the postage deducted from your refund.
  • All products must be returned in sell-able condition, to ensure credit. 
  • Before sending your return shipment, please remove all extra labels from the outside of the package. 
  • Keep the Return Tracking Number for your return package to monitor delivery status. 
  • To receive credit, returned packaging must display RIN # on the package, and items must be returned within 14 days of delivery. 
  • You can expect a full refund less shipping cost and a 20% restocking fee in the same form of payment originally used for the purchase, within 14 days of receipt of the returned item.
  • All Custom made orders are NON-REFUNDABLE.
  • All jewelry purchased at vendor shows are NON-REFUNDABLE
  • All group orders are NON-REFUNDABLE

 


 

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